Terms of Service

Last Updated: 17th June 2026

Welcome to Thread Theory. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

1. Account Terms

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

You are responsible for maintaining the confidentiality of your account information and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account.

We reserve the right to refuse service, terminate accounts, remove content, or cancel orders at our sole discretion.

2. Pricing and Payment

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated and are subject to change without prior notice.

Payment must be completed at the time of purchase through our approved payment methods. We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where applicable.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However, we do not warrant that product descriptions, images, colors, pricing, or other content are completely accurate, current, or error-free.

Due to differences in screen displays and production processes, actual product colors and appearance may vary slightly from images shown on the website.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance of the order. We reserve the right to refuse, limit, or cancel any order for any reason, including product availability, pricing errors, suspected fraud, or inaccuracies in customer information.

If payment has already been processed for a canceled order, an appropriate refund will be issued to the original payment method.

5. Shipping and Delivery

We aim to process and dispatch orders within the timelines stated on our website. Delivery estimates are provided for informational purposes only and are not guaranteed.

Shipping times may vary due to factors beyond our control, including courier delays, weather conditions, customs procedures, or other unforeseen circumstances.

Customers are responsible for providing accurate shipping information. Thread Theory shall not be responsible for delays or losses resulting from incorrect shipping details provided by the customer.

Estimated processing time: 3-5 business days

For shipping-related inquiries, please contact us at teamthreadtheory@gmail.com.

6. Returns and Refunds

Our Returns and Refunds Policy forms part of these Terms.

Customers may request returns or refunds in accordance with our published Return Policy. Approved refunds will be processed to the original payment method within the applicable processing period.

Products returned must comply with the conditions outlined in our Return Policy. Certain items may not be eligible for return or exchange.

For assistance, please contact teamthreadtheory@gmail.com.

7. Prohibited Uses

You may not use our website or services:

• For any unlawful purpose.

• To violate any applicable laws or regulations.

• To infringe upon intellectual property rights.

• To transmit viruses, malware, or harmful code.

• To engage in fraudulent, abusive, or deceptive activities.

• To interfere with or disrupt the security or functionality of the website.

• To collect or misuse personal information of other users.

Violation of these Terms may result in suspension or termination of access to our services.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, trademarks, and website content, is the property of Thread Theory or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Thread Theory, its owners, employees, affiliates, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, products, or services.

Our total liability for any claim relating to a product or service shall not exceed the amount paid by the customer for the applicable order.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

10. Indemnification

You agree to indemnify and hold harmless Thread Theory, its affiliates, officers, employees, and partners from any claims, losses, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our services.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page with a revised "Last Updated" date.

Your continued use of the website following any changes constitutes acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, the website, products, or services shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, India.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Thread Theory
Email: teamthreadtheory@gmail.com